Wayward Pines - 
Privacy Policy
WAYWARD PINES TREE CARE

Privacy Policy

Our Privacy Policy

This privacy policy is for this website www.waywardpinestreecare.co.uk and served by Wayward Pines of Cuckoo Hall, Park Lane, Knebworth, Herts. This website is maintained by London Brand Impact Ltd, East Side Offices, Kings Cross, London N1C 4AX, a Limited company registered in England & Wales number 08941636 – johnlawley.co.uk.

This website is hosted on a secure service by Krystal Hosting and is encrypted with SSL Security Certification. The hosting service also operates a firewall and other security plugins on this website.

This privacy policy explains how we use any personal information we collect about you when you use this website and has been updated to confirm to the GDPR (General Data Protection Regulations 2018). Please also see our Data Policy which deals with your personal information and how it is used – click here.

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What information do we collect about you?

We collect information about you when you contact us to find out more about our services. This is done when you voluntarily enter your details into the contact forms on this website. The contact form asks for your name, your email address and a contact telephone number. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.


How will we use the information about you?

We collect information about you in order to reply to your enquiry. With your permission we may contact you by phone or email to talk to you and find out more about your situation and the work you would like us to quote to undertake for you.

If you fill in one of the contact forms on our website the details you have entered will be emailed directly to our team who will see it.

We do not share your information or sell it to any third parties.

We may hold the information in our CRM (customer relationship management) system in order to be able to communicate with you in future about the situation of any works we have quoted or undertaken for you.



Marketing

We may, with your prior consent, communicate in future with you by email about products and services we offer.

If we do so we will use third party software called MailChimp (created by The Rocket Science Group LLC). MailChimp is PrivacyShield compliant (the EU/USA GDPR equivalent treaty). MailChimp will be used to store your data.

You will have the option to unsubscribe from these emails by clicking the clearly shown unsubscribe link at the bottom of each email we send to you.


Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some of all of your personal information please email info@waywardpines.co.uk or write to us at the address at the bottom of this page. We may make a small charge this service.

We want to make sure that your personal information is accurate and up to date. you may ask us to correct or remove information you think is inaccurate.


Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.


Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.


Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this we b page. This privacy policy was last updated on 10th May 2018.


Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/1HpzALd).

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.


How to contact us

Please contact us if you have any question s about our privacy policy or information we hold about you:


Resources & Further Information